How we reduced errors in the criminality checking process for a well-known children’s charity

 

 

Our screening and vetting business Security Watchdog was approached by a well-renowned children’s charity who provides critical funding to a world class hospital. Like many charities, our client’s crucial service operates with limited funds and resources, but requires stringent and timely checks to ensure they recruit only suitable candidates.

As their partner we needed to provide a cost-effective solution that would reduce errors during the criminality checking process and effectively speed up the recruitment process.

Our eBulkPlus solution delivered a fast and thorough service that successfully reduced the onboarding time for members and volunteers. We saw immediate improvement in the error rate on applications, transforming the user experience from a tedious paper system to a simple and effective online system. By eliminating postage, stationary and staff resource costs, we also delivered a system that saved our client money.

Since introducing our system our client has seen a dramatic improvement in the effectiveness of their DBS process.

  • Turnaround time was faster by 600%
  • 55% of checks were returned within 36 hours
  • Enhanced checks were returned in one week or less
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